Review Policy

We encourage our users to share their experiences for the benefit of the entire community. The reviews of Childcare Centres, products or services should be written in an objective and accurate manner. We generally allow our users to freely express their experiences as long as it meets our review policy.

Any business who has been reviewed may respond to both positive and negative reviews publicly using our response function. The response will be subjected to the same set of guidelines below. Should the option not be available for any reason, please notify us for assistance or verification of the review. Please note that we will generally not entertain requests to remove negative reviews unless warranted by special circumstances.

All reviews and responses will be subjected to the following guidelines:

• Do not use any obscene or inappropriate language
• Do not use disparaging remarks about other users’ comments
• Do not attack any race or religion
• Do not post comments that are seditious in nature
• Do not spam or submit multiple identical postings
• Do not harass other users or businesses including SG ChildCare. Reviews are strictly prohibited from identifying business owners or staff by name, and are not allowed to harass, abuse, make false statements, defame, impersonate someone else or conduct anything illegal or otherwise objectionable content. In the event of any doubts on whether there are any violations on this front, we reserve the right to pursue further actions
• Do not post content that does not belong to you or that you have no written authorisation to use
• Do not post content related to illegal activity, including and not limited to drug activity, pornography, underage drinking and smoking
• Do not post any form of advertisement, especially from businesses and their employees
• Do be accurate in your description of the experience when writing your review. Reviews have to reflect your own experiences. Reviews should be objective and provide details that are useful to the community
• Do observe standard etiquette when writing your review. Do not write in CAPS or slangs. Excessive use of typographic symbols is discouraged
• Any review that is found to be based on second-hand information or hearsay (unverified information, rumours or opinions of another party) may be removed
• Any review that contains accusations of illegal activity, malpractice, legal violations or false advertising may be removed
• Any review deemed as off-topic may be removed. Any inaccurate information reflected in the listing should not be included in the review. You may notify us on any inaccuracies by using Contact Us on the homepage or writing to us via info@sgchildcare.sg
• We reserve the final right to remove any reviews or responses at any time

The reviews posted are individual and highly subjective. The opinions expressed in these reviews are those of our users, and not that of SG ChildCare. We do not endorse any of the opinions expressed in the reviews or responses.
Please note that our users have the ability to flag suspected violations. All reviews and any other contributions that are in violation (or suspected violation) of this review policy will be removed. We also reserve the right to ban any user accounts that are used to commit the violations.